The Cultivated Customer | Washington DC Metro | Cultivate Ink, LLC

The Cultivated Customer

Ideas For inspired customer relationships

People have started to notice that similarities exist between Customer Success Manager (CSM) roles and Project Manager (PM) roles.  This is especially true when you consider a CSM's on-boarding responsibilities and the CSM's need to foster inter-departmental relationships in order to get things done for the customer.  Given these similarities, the...

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