Expand Service Offerings to Strengthen Customer ValueWhen Nicole Dash opened Play, Work, or Dash (PWD) in 2015, she ignited a revolution by introducing a new concept: reliable, drop-in...
How to Develop Project Management SkillsA lot of early career professionals come to me asking for ways to develop their project management skills. They often share the following...
3 Project Management Skills All Customer Success Managers NeedPeople have started to notice that similarities exist between Customer Success Manager (CSM) roles and Project Manager (PM) roles. This...