Applied Epic Policy Checking Powered by Exari launched at Applied Net 2017. Nicole was one of the session presenters introducing this new product to a room of roughly 300 attendees.
Nicole was part of the partnership development team which resulted in Adsensa joining the Applied Systems Partner Program. This crucial step paved the way for development of the Applied Epic Policy Checking powered by Exari product.
Nicole moderated a panel on the importance of maintaining relationships with customer alumni. Panelists included Jamie Shibley, CEO and Co-Founder of The Cardcierge, and Christopher S. Rollyson, Managing Director at CSRA, Inc.
Nicole served as the Implementation Manager for Beecher Carlson's roll-out of the Adsensa Policy Checking Solution. The relationship benefited significantly from the new Customer Success program Nicole developed for Adsensa.
Nicole was a panelist for the Happy Customers Happy Hour customer success panel hosted by Synap.
Nicole served as the Product and Project Manager to bring the Adsensa Policy Checking Solution from ideation to market.
Nicole co-founded PulseLocal Chicago in 2015 to bring the emerging Customer Success movement to the nation's 3rd coast.
Nicole led the project to build the Rotary Showcase. An online, social sharing forum where Rotary Clubs can share their service impact with the world. This site originally went live in 7 languages and incorporated Facebook integration for ease of sharing.
Nicole served as the Project Manager building the Future Vision pilot online grant application system and internal grant processing functionality from project ideation and initiation for the subsequent global roll-out. This project included development of new processes and procedures along with a reorganization of The Rotary Foundation.